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Management Lessons from Mayo Clinic: Inside One of the World's Most Admired Service Organizations (BUSINESS BOOKS)

by Leonard L. Berry,Kent D. Seltman

ISBN 13: 9781260011838

Format: Paperback (304 pages)
Publisher: McGraw Hill
Published: 16 Jun 2017

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Marketing Services: Competing Through Quality

by Leonard L. Berry

ISBN 13: 9780743267410

Format: Paperback (224 pages)
Publisher: Simon and Schuster
Published: 15 Oct 2001
Other Format: Hardcover

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